Serenity glass dome pendant
This listing is for my rectangular Firefly Serenity pendant necklace.
Pendant comes with a silver colored tray as pictured.
RETURN & REFUND POLICY
Returns should be made within 14 days of receipt of merchandise. Shipping cost to return the item is the responsibility of the buyer and refund of the purchase price (minus original shipping charges) will be made promptly once the item has been received by me.
However, if the item is defective or the error is mine, a FULL refund or replacement, including original shipping will be promptly made.
I do not refund original shipping charges for buyers who refuse items due to not wanting to pay the customs charges applied by their country.
Necklace will be shipped via USPS once purchased.
I reuse and/or recycle shipping materials and boxes. Your package may arrive in a box with weird stains and a lot of duct tape - but most of all, I try to ensure your purchase arrives clean and safely.
United States Shipping:
Your order will be shipped within 3 business days of receiving payment. If for any reason there is a delay, I will contact you immediately.
I ship items via USPS, or in the case of larger items, USPS Parcel Post. If you would like a different shipping method, please contact me PRIOR to making your purchase. Tracking is included in every US order. Orders over $100.00 include shipping insurance. Shipping charges include postage, packing supplies and materials.
About customs fees: International customers are responsible for all fees imposed, including import taxes, customs duties, and fees levied by the buyer's country. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays of weeks or months. I do not refund original shipping charges for buyers who refuse items due to not wanting to pay the customs charges applied by their country. Please educate yourself on your particular country's import fees, and what costs you may incur as a result of your purchase. Each country has different limits. I am not responsible for any custom fees, tariffs, VAT's, and handling fees that your country may impose on you. These fees are your responsibility.
Per U.S. and international government regulations, I cannot mark purchases as gifts and I must declare the actual value. Falsifying customs forms can result in your package being confiscated, fines levied and/or other penalties.
It can take from two weeks to several months for international shipments to clear customs. If you have not received a shipment within a couple of weeks, check with your country's customs.